Grievance Redressal

1. Purpose

This page describes how Data Principals and users can raise privacy or content grievances related to FitFriend Frenzy, consistent with the DPDPA and good practice under applicable Indian IT rules.

2. Grievance contact

Grievance Officer / privacy escalation desk: support@fitfriendfrenzy.com

Privacy requests: support@fitfriendfrenzy.com

General support: support@fitfriendfrenzy.com

FitFriend Frenzy is the operating brand of the Service. Registered company name, CIN, and registered office address will be published on this page once incorporation documents are finalized. Until then, use the contact channels below for all privacy and grievance requests.

3. How to file

Email the grievance address with: your name, registered email/phone, description of the issue, and any relevant screenshots or ticket IDs.

You may also submit a support ticket via the Contact page selecting a privacy/account category.

4. Timelines

We acknowledge grievances as soon as practicable and aim to resolve them within the timelines expected under applicable law and platform policies (and in any event without undue delay).

If you are not satisfied with our response, you may pursue remedies available under the DPDPA before the Data Protection Board of India once operational procedures apply to your case.