Payments & Refunds
Effective 2 September 2026 · Version 2026-09-02
How paid tiers and AI credits will be billed when checkout goes live, and how cancellations/refunds work.
Designed for alignment with India's Digital Personal Data Protection Act, 2023 (DPDPA). Have counsel review before commercial launch. Entity registration details will be published when finalized.
1. Current status
Paid billing may be inactive during beta. When inactive, no subscription charges are taken and refund rules below apply only after paid checkout launches.
2. Payments (when live)
Subscriptions and AI credit packs will be processed by a licensed payment partner (for example Razorpay). We do not store full card numbers on our servers.
Prices will be shown in INR unless stated otherwise. Applicable taxes (including GST) will be indicated at checkout.
3. Cancellation
You may cancel a subscription from account settings (or the payment partner’s customer portal when provided). Access typically continues until the end of the paid period.
4. Refunds
First-time subscription: request within 7 days of first charge for a full refund if you have not materially abused the Service.
Technical outage: if a platform failure prevents core use for more than 48 hours, we may issue a pro-rated refund or service credit.
AI credit packs: unused credits may be refundable within 7 days of purchase at our discretion; consumed credits are generally non-refundable.
Refund requests: support@fitfriendfrenzy.com with payment reference.
Contact
Privacy: support@fitfriendfrenzy.com
Grievance: support@fitfriendfrenzy.com
Support: support@fitfriendfrenzy.com